Sunanda Global

Privacy Policy

Introduction

At Sunanda Speciality Coatings Pvt. Ltd., protecting the privacy of our users is a cornerstone of our commitment to integrity and transparency. Our practices prioritize the confidentiality and security of your information while enabling us to serve you better. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Our Privacy Policy covers:

  • What information we collect and why.
  • How we store, process, and protect your data.
  • Your rights and choices regarding your personal information.
  • Our compliance with applicable data protection laws.

By using our website, you consent to the practices outlined in this policy. By submitting your data to the Company, you will be treated as having given your permission to use it in a manner provided in this Privacy Policy. If you have any questions or concerns, please feel free to contact us.

Definitions

For this Privacy Policy and associated policies, the following terms are defined as:

  • “User” or “You,” “Your,” or “Yourself” : Refers to any individual, entity, or organization accessing or interacting with this website, referred to as
  • “Company” or “Sunanda” or “We” or “Our” or “Us” : Refers to Sunanda Speciality Coatings Pvt. Ltd., including its affiliates, subsidiaries, employees, and authorized representatives.
  • “Website” : Refers to the official website of Sunanda, located at https://sunandaglobal.com.
  • “Content” : Includes all information, materials, graphics, text, images, and other elements provided on the website.
  • “Personal Information” : Refers to any information that relates to an individual and, either directly or indirectly, in combination with other information available or likely to be available with Sunanda Speciality Coatings Pvt. Ltd., is capable of identifying such individual.
  • “Sensitive Personal Data or Information” : Refers to any Personal Information that includes details such as:
    • Passwords.
    • Financial information, including bank account details, credit or debit card details, or other payment-related information.
    • Financial information, including bank account details, credit or debit card details, or other payment-related information.
    • Physical, physiological, or mental health conditions.
    • Sexual orientation.
    • Medical records and history.
    • Biometric information.
    • Any information incidental to the above categories provided to the Company for availing services.
    • Information received by the Company under the above categories for lawful processing or storage.
    • Exclusion: Publicly available Information, furnished under the Right to Information Act, 2005, or any other law currently in force will not be considered Sensitive Personal Data or Information.

  • “Cookies”: Small files placed on a user’s device to enhance website functionality and user experience, as outlined in our Cookie Policy.
  • “Third-Party Links”: Refers to hyperlinks on the website that redirect users to external websites not owned or controlled by Sunanda Speciality Coatings Pvt. Ltd.

Policy Updates

This privacy policy was last updated on 04.12.2024. Sunanda Speciality Coatings Pvt. Ltd. reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. This may be done at our sole discretion and without prior notice. We encourage you to review this page periodically to stay informed of how we are protecting your information.

Compliance with Legal Frameworks

This privacy policy is provided in compliance with the Information Technology Act, 2000 (“IT Act”), as amended from time to time, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”). Sunanda is committed to adhering to these regulations in the collection, processing, and protection of your personal information.

Data Collection and Use

We may gather specific Personal Information and/or Sensitive Personal Data or Information (as outlined in this Privacy Policy) This may include:

  • Contact information (e.g., name, email, phone number).
  • Bank account and payment details.
  • Information about physical, physiological, or mental health conditions.
  • Medical history or records.
  • Biometric data.

You can explore our website’s main sections, including the homepage and informational pages, without the need to provide any Personal Information or Sensitive Personal Data or Information. However, during your visit, we may collect non-personally identifiable information via your browser, such as:

  • The website or source that directed you to us (referring URL).
  • Browser type and version.
  • Technical data, including IP addresses and session-specific details.

This data is collected to improve our website’s performance, ensure functionality, and analyze user behaviour for a better browsing experience.

Important Notes:

  • When you submit your details via our lead form or interact with our chatbot for queries, feedback, or complaints, you agree and confirm that Sunanda Speciality Coatings Pvt. Ltd. may use your provided information to respond to your requests and address your concerns promptly.
  • We may also use your information to send relevant updates or communications related to your inquiry through channels such as email, phone, or WhatsApp. Sunanda is committed to ensuring a seamless and responsive experience for all customer interactions.

When Do We Collect Your Information?

We collect information from you when you:

  • Register on our website.
  • Fill out a form or inquiry.
  • Provide information on our website during a transaction, survey, or other interactions.

Why Do We Collect Your Information?

Your data is used solely for purposes such as:

  • Delivering products or services you request.
  • Process your transactions efficiently.
  • Send order updates or information about our products and services.
  • Personalize your experience and provide tailored content or product recommendations.
  • Respond promptly to your inquiries and provide excellent customer service.
  • Administer contests, promotions, surveys, or other site features.
  • Enhancing our website and services through user insights.

We also collect employee information for various purposes like:

  • Managing recruitment, promotions, appraisals, training, and other employment-related processes.
  • Supporting operational needs, such as workforce planning and performance tracking.
  • Payroll management.
  • Managing employee health records and ensuring workplace safety.
  • Addressing and resolving internal complaints or disputes.
  • Compliance with laws.
  • Maintaining work hour records.

Your Responsibility

When you share information with Sunanda, you affirm that:

  • The details provided are accurate, up-to-date, and complete.
  • You possess the necessary permissions and legal rights to disclose such data.
  • Sharing this information and Sunanda’s subsequent collection, usage, storage, or processing of it does not breach any applicable laws, agreements, or legal obligations.

Data Storage and Security

Sunanda Speciality Coatings Pvt. Ltd. employs industry-standard measures to store and secure your personal information. This includes:

  • Secure servers with encryption to protect sensitive data.
  • Regular audits and monitoring to detect and address vulnerabilities.
  • Restricted access to personal information, granted only to authorized personnel for specific business purposes.

We retain your data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Upon the expiry of such periods, your data will be securely deleted or anonymized.

Careers Privacy Statement

At Sunanda Speciality Coatings Pvt. Ltd., we value the privacy of individuals who explore career opportunities with us. This statement outlines the information we collect through the Careers section of our website, how we use that information, and your choices regarding its use.

Information We Collect

When you apply for a position or create a Job Profile in the Careers section of our website, we may collect personal information, including but not limited to:

  • Name, contact details, and email address.
  • Educational qualifications and professional experience.
  • Resumes, cover letters, and other application materials.

How We Use Your Information

The information you provide is used solely for recruitment and employment purposes, including:

  • Evaluating your suitability for available roles.
  • Communicating with you regarding your application status.
  • Creating a candidate database for future opportunities (with your consent).

Your Choices

You have the right to:

  • Access and review the information you have provided.
  • Request updates or corrections to your information.
  • Withdraw your application at any time by contacting us at hr@sunandaglobal.com.

Commitment to Privacy

We are committed to protecting your personal information and ensuring it is used in compliance with applicable laws. Your information will not be shared with third parties except as required by law or for recruitment-related purposes with trusted service providers who adhere to confidentiality agreements.

Authorization

By submitting an application through the Careers section of our website, you authorize Sunanda Speciality Coatings Pvt. Ltd. and its authorized agents to conduct background investigations as part of the recruitment process. These investigations may include, but are not limited to:

  • Verification of the information you have provided (e.g., educational qualifications, employment history).
  • Criminal background checks.
  • Reference checks with previous employers or other relevant parties.

You further authorize all corporations, companies, educational institutions, persons, law enforcement agencies, criminal, civil, and federal courts to release any information they may have about you that is relevant to the background investigation.
This authorization is provided voluntarily and is a condition of applying for employment with Sunanda.

For any queries regarding your information or our recruitment process, please contact us at hr@sunandaglobal.com.

Protection of Visitor Information

At Sunanda Speciality Coatings Pvt. Ltd., protecting your information is a top priority. We employ robust security measures, including data encryption, to safeguard your personal information and ensure a secure browsing experience.

  • SSL Encryption : This website is secured with a Secure Socket Layer (SSL) certificate, ensuring that all data exchanged between your browser and our servers is encrypted and protected from unauthorized access or interception. The SSL certificate helps protect sensitive information, such as personal details and inquiry data, from unauthorized access, tampering, or interception.
  • Regular Security Scanning : Our website undergoes routine scans for vulnerabilities, malware, and other security threats to maintain a safe online environment.
  • Limited Access: Access to any collected information is restricted to authorized personnel only, ensuring confidentiality and data integrity.

Important Notes:

  • While we employ appropriate security measures to protect your Sensitive Personal Data or Information, you acknowledge the inherent risks of online data sharing. Sunanda cannot be held liable for security breaches unless caused by gross negligence or intentional misconduct.
  • Sunanda is not responsible for any loss, damage, or misuse of your information caused by events beyond our control, such as natural disasters, sabotage, unauthorized access, or technical failures (“Force Majeure Events”).

By using our website, you can be assured of a secure experience while we continue to evaluate and enhance our security practices to meet industry standards.

User Generated Content

If you choose to submit, upload, or share content such as comments, reviews, or other materials on our website, you acknowledge and agree to the following:

  • Collection and Use
    • Any content you submit may be collected, stored, and processed by Sunanda Speciality Coatings Pvt. Ltd. for purposes such as improving our services, addressing your inquiries, or sharing relevant updates.
    • By submitting content, you grant Sunanda the right to use, reproduce, and distribute the content in accordance with our terms.
  • Data Protection
    • Personal information included in User Generated Content will be handled in compliance with this Privacy Policy.
    • We encourage you to avoid sharing sensitive or confidential information in public-facing areas of our website.
  • Third-Party Access
    • User Generated Content that is publicly shared (e.g., comments or testimonials) may be visible to other users. Sunanda does not assume responsibility for third-party use of publicly available content. relevant updates.
  • Content Moderation
    • Sunanda reserves the right to review and remove User Generated Content that is unlawful, offensive, or violates applicable laws or our policies.

For any concerns regarding your User Generated Content, please contact us at info@sunandaglobal.com.

Third-Party Disclosure

Sunanda Speciality Coatings Pvt. Ltd. does not sell, trade, or rent your personal information (including Sensitive Personal Data or Information) to any third parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are required to maintain the confidentiality of your information and use it solely for the purposes specified by us.

When Do We Disclose Your Information?

We may disclose your information under the following circumstances:

  • Service Fulfillment
    To carry out services or business operations on behalf of Sunanda under a lawful contract.
  • Legal and Regulatory Compliance
    • To comply with applicable laws, regulations, or legal processes, including those outside your country of residence.
    • To respond to requests from public or government authorities, including those located outside your country of residence.
  • Investigations and Complaints
    To investigate and address complaints, disputes, or suspected illegal activities.
  • Protection of Rights and Safety
    • To protect the rights, privacy, safety, or property of Sunanda, its affiliates, users, or others.
    • To limit potential damages or pursue remedies in case of disputes or claims.
  • Marketing and Analytics
    Non-personally identifiable information may be shared with third parties for purposes such as marketing, advertising, research, or analytics.

Google, as a third-party vendor, utilizes cookies, including the DART cookie, to serve ads based on your visit to our site and other sites on the Internet.

Implemented Features

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

These cookies and identifiers help us understand user interactions with advertisements, ad impressions, and other features to improve your browsing experience.

Opting Out
You can manage your ad preferences by visiting the Google Ad Settings page. You can also opt out of the use of cookies for interest-based advertising by visiting the Network Advertising Initiative opt-out page or by using the Google Analytics Opt-out Browser Add-on.

Opt-Out Email Communications
If at any time you wish to unsubscribe from receiving communications from us, you can email us at info@sunandaglobal.com, and we will promptly remove you from all correspondence.

Your Rights Over Sensitive Data

The Sensitive Personal Data or Information you provide to Sunanda Speciality Coatings Pvt. Ltd. is voluntarily shared by you. As the information provider, you have certain rights concerning the data collected. You may:

  • Request access to the information we hold about you.
  • Correct or update inaccuracies in your data.
  • Withdraw your consent for specific data processing activities, where applicable.
  • Opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.

For further assistance or to exercise your rights, please contact us at info@sunandaglobal.com.

Cookie Policy

At Sunanda Speciality Coatings Pvt. Ltd., we respect your privacy and believe in transparency. This website does not utilize third-party cookies for advertising or tracking purposes.

We only use cookies to enhance the functionality of our website, ensuring a seamless and efficient user experience. These cookies serve essential purposes, such as improving page loading speeds and maintaining website performance. Essential cookies include session cookies to manage user sessions and functional cookies for optimizing page load performance. These cookies do not collect or store any personally identifiable data.

You have the option to control how cookies are managed on your device. You can:

  • Choose to receive a notification on your computer whenever a cookie is being sent.
  • Disable cookies entirely through your browser settings.

To manage cookies, refer to your browser’s Help menu for detailed instructions, as each browser may have different steps to modify cookie settings. Common browsers like Google Chrome, Mozilla Firefox, and Safari offer clear guides for managing cookies.

Important Note: If you choose to disable cookies, certain features of our website may not function as intended. This could impact your browsing experience and prevent access to some services designed to enhance usability, such as faster page loading or personalized content delivery.

If you have any questions or concerns about how we use cookies or how they are managed, please contact us at info@sunandaglobal.com. Your privacy and trust are our top priorities.

Limitation of Liability

While Sunanda Speciality Coatings Pvt. Ltd. implements robust measures to safeguard your information, we cannot guarantee absolute security against all risks, such as unauthorized access or data breaches. By using our services, you acknowledge that you understand and accept these inherent risks. We strive to mitigate such risks proactively and transparently.

Transfer of Ownership

In the event of a merger, acquisition, restructuring, or sale of Sunanda Speciality Coatings Pvt. Ltd. or any part of its business or brands, we reserve the right to transfer your personal information to the acquiring entity or new owner.

The new owner will be required to uphold the same or equivalent safeguards for the use, storage, and disclosure of your personal information as outlined in this Privacy Policy. Any changes to the handling of your data after the transfer will be communicated to you through updates to this policy.

Contact Us

If you have questions, concerns, or complaints about this policy or how we handle your personal data, please reach out to our privacy team at info@sunandaglobal.com or call us at +91 22 6226 8000.

Your trust is integral to our success, and we remain steadfast in our commitment to safeguarding your privacy.

COPYRIGHT © 2024 BY SUNANDA SPECIALITY COATINGS PVT. LTD. | ALL RIGHTS RESERVED

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